Product

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1 system to run your BPO

Create work, automate tasks and measure performance in 1 place.

Create work, automate tasks and measure performance in 1 place.

Operations teams get more done with Avenue

How does it work

Everything you need to manage a BPO in one place

Product Video

Avenue is the best way to manage your BPO

How Avenue Works

Unlock operational excellence

Create & assign work from anywhere

No-code workflow creation from SQL, Forms, Slack, or Webhooks. Smart-assignment based on conditional routing & on-call schedules

Guarantee playbook adherence

Ensure compliance to playbooks with standardized checklists and audit logs

Smart automations

Automate workflow steps that don’t require a human-in-the-loop

All-in-one tool for ops

Become operationally excellent

Alert everything

Stay ahead with real-time notifications on important KPIs, igniting prompt action

All your playbooks in one place

Power accountability and resolution with automated, context-driven action plans

Quantify your Ops

Continually improve your ops: reduce volume, time to response, and more.

Meet your teams where they are

Sync messages and file uploads between Slack, Asana, Zendesk, Notion, and all our integrations

Organized calm

Dynamic tags and labels for everything to make search and retro as easy as pie

Sign up for a free trial

Scale operations, not headcount

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Backed by

Y Combinator

Slack Fund

Accel

Flexport

Lachy Groom

Elad Gil

© 2024 Avenue. All rights reserved

Sign up for a free trial

Scale operations, not headcount

Subscribe to our newsletter

Receive updates on new posts and features

Backed by

Y Combinator

Slack Fund

Accel

Flexport

Lachy Groom

Elad Gil

© 2024 Avenue. All rights reserved

Sign up for a free trial

Scale operations, not headcount

Subscribe to our newsletter

Receive updates on new posts and features

Backed by

Y Combinator

Slack Fund

Accel

Flexport

Lachy Groom

Elad Gil

© 2024 Avenue. All rights reserved