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Scale operations, not headcount

Seamlessly integrate your data, monitor key business events, and implement strategic playbooks for task execution.

Seamlessly integrate your data, monitor key business events, and implement strategic playbooks for task execution.

Trusted by operations teams in every industry

Get started with templates

Spend less time searching for issues and more time solving

Use Avenue to build systems around the problems you solve everyday.

Use Avenue to build systems around the problems you solve everyday.

  • Store Closed Early

    Notify #ops when a store has no sales within 30 min of closing. If this happens >5 times escalate to #general-manager

  • Upsell Opportunity

    Notify #sales when organization has only 5 more seats available in account plan.


  • Field Ops Issue

    Notify #regional-manager when field ops issue submitted via slack form. Escalate to #GM if unresolved after 7 days

  • SLA at Risk

    Notify the #cx-associate when SLA at risk of breach. Escalate to #cx-manager if unresolved after 1 hr.

  • Sales Goal Hit

    Notify #sales-managers when monthly revenue > $1M.



  • Fraud Alert

    Notify #risk-ops when customer places charge >$1,000. Escalate to @CFO if unresolved after 2hr.

Product Video

Never make the same mistake twice

Feature Details

Operational systems are composed of three parts

1. Rules-based alerts for gaps

Add visibility to all the known cracks in your system

2. Playbooks to close the loop

3. Quantitative metrics to improve

Screenshot of Notion template shopping list

1. Rules-based alerts for gaps

Add visibility to all the known cracks in your system

2. Playbooks to close the loop

3. Quantitative metrics to improve

1. Rules-based alerts for gaps

Add visibility to all the known cracks in your system

2. Playbooks to close the loop

3. Quantitative metrics to improve

How Avenue Works

Unlock operational excellence

Connect to anything

Avenue connects to your data whether it's in Google Sheets or Postgres. No more dashboard sweeps or constantly staring at color-changing Google Sheets. Let Avenue take on the work of monitoring for you and alert the right people at the right time.


Built for operators

Simple drag-and-drop playbook builder, create alerts from visual editor, or get started with our Operational AI Copilot ✨


No more context-switching

Meet your teams where they are and build the coordination layer for your company. Avenue can easily create and sync alerts across any tool. Sync your Slack threads and Linear comments to keep your Ops and Eng type seamlessly connected. No more context switching, sync messages everywhere.

What people are saying

Operators love Avenue

Mark De Paola

Head of CX, Slash

Avenue is literally insane. The most impressed I've been with a platform ever.

Adam Stansell

Co-Founder & CEO, Axle Health

The ability for alerts to be auto-resolved is massive because we have a lot of situations where we want to know if a thing has happened, but we also want to know if it requires immediate action or not. Avenue gives us a level of sophistication that we didn’t have before.

Alejandro Lozano

COO, Vitau

We don’t have to search for operations issues anymore. Avenue surfaces problems for us and ensures they get resolved.

James Evans

CEO, CommandBar

Avenue allows us to actually operationalize a bunch of signals that we know we should be tracking but never got around to. It turns alert building into a <5 minute task.

Charles Wong

Product Manager, Up&Up

Avenue is very, very reliable. That brings a lot of peace of mind to someone like me, who’s responsible for maintaining all the plumbing.

Matt Alston

Co-Founder, bonfire.xyz

Avenue is an absolute no-brainer

Lorenzo Carlisle

BizOps Lead, Fair Square

Avenue is the backstop for our business.

Bowie Cheung

Co-Founder and CEO, Pepper

Avenue lets us easily monitor our increasingly complex system. From customer activity and order inaccuracy to fraud reviews and QA, Avenue keeps our team alert to what’s important, at all times.

John Eletto

Software Engineer, Stable

With Avenue, not only are we able to save around 4 hours a week by not constantly checking dashboards, but it’s inspiring us to continue finding new ways of monitoring our processes and improving our operations.

Jake Poliner

Chief of Staff, APFusion

Avenue has 10x'd our operational efficiency and increased visibility to the progress of our teams' top priorities. Avenue allows us to stay proactive, ensuring our end customer's satisfaction on our platform.

Alan Sosa

Head of Ops, Nelo

We moved all recurring tasks that require an action to being managed in Avenue.

Lenny Rachitsky

Product Lead, Airbnb

Avenue is a must-have tool for operationally complex companies. It’s what I wish the ops teams at Airbnb had to automate their day-to-day operations, instead of pulling away precious eng resources.

Ilona Miller

Central Ops, Blank Street

Avenue seamlessly integrates with our existing tools. The intuitive interface empowers our non-technical team members to easily navigate and leverage its full potential. The automatic assignment of tickets, priority levels, and playbooks have revolutionized our field teams' efficiency, providing immediate support and streamlined ticket tracking. The development team is highly responsive, professional, and talented and ensures our needs are met promptly. Avenue is truly a game-changer for our business.

Nigel Koh

BizOps Lead, AngelList Ventures

Operations teams manage a lot of manual work that often goes untracked and is therefore difficult to quantify. It was helpful to implement a tool like Avenue which lets us understand in more detail the activity of our operations team, how frequent certain problems occur, the SLAs of resolving them, and have a baseline to measure improvements over time.

All-in-one tool for ops

Become operationally excellent

Alert everything

Stay ahead with real-time notifications on important KPIs, igniting prompt action

All your playbooks in one place

Power accountability and resolution with automated, context-driven action plans

Quantify your Ops

Continually improve your ops: reduce volume, time to response, and more.

Meet your teams where they are

Sync messages and file uploads between Slack, Asana, Zendesk, Notion, and all our integrations

Organized calm

Dynamic tags and labels for everything to make search and retro as easy as pie

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Operations observability in under 10 minutes

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Backed by

Y Combinator

Accel

Lachy Groom

Slack Fund

Flexport

Elad Gil

© 2023 Avenue. All rights reserved

Sign up for a free trial

Operations observability in under 10 minutes

Subscribe to our newsletter

Receive updates on new posts and features

Backed by

Y Combinator

Accel

Lachy Groom

Slack Fund

Flexport

Elad Gil

© 2023 Avenue. All rights reserved